FEATURE (01)
The consultancy dashboard offers a comprehensive view of upcoming interviews, displaying a curated list of scheduled meetings.
Additionally, the "My Team" feature provides insights into HR manager's activity, while a dynamic status section tracks the number of applications, rejections and successful hires for efficient monitoring.
Consultancy Dashboard
Considering the employer and consultancy as primary stakeholders. For the mobile version, employers and consultancies each have their own distinct login pages.
USER FLOW (06)
Information architecture of different use cases of the home page
We began mapping out the content to be displayed on the homepage for each specific use case.
Throughout this entire process, we enable users to exit the onboarding flow and explore the product, along with the numerous opportunities listed on our platform, without requiring them to log in.
When generating another text, this will lead you to multiple suggestions.
Free users are limited to a maximum of three attempts.
Ai Writer and Text Suggestions with remaining attempts, available for free users.
Text suggestion, is a static recommendation, which are cones under infinite scroll for paid subscriber.
Simpler layout for suggestion, with a plus icon for expectation to the user.
AI Writer (Text generator)
Seleted Suggestion
Scenario where the user has not generated the text.
In the absence of generated text, we opted to include some text.
When all the attempts are used, the user will need to upgrade to gain access.
Dropdown option
Dropdown Card
Upgrade Card
Text Suggestions Card
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On the basis of these errors, the evaluation will take place.
Dropdown to compress that section.
Score card
Score card when there is no error
Information card
List of section:
Main sections like "Basic Information," "About Me," and "Education" have icons next to them to attract better attention.
On the basis of these errors, the evaluation will take place.
On the basis of these errors, the evaluation will take place.
Showing the error in red mark, makes it more feel like warning.
Errors:
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Score shown on the basis of Job description
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Depending on the status of the job title, education or work experience, the caption will vary.
Drop down
The user can choose any preferred keyword; once added, it will be automatically included in the resume.
The user can choose any preferred keyword; once added, it will be automatically included in the resume.
The responses generated are categorized as follows.
Simpler layout for suggestion, with a plus icon for expectation to the user.
This card pops up when a suggestion has been chosen, allowing the user to decide which experience to add.
The selected suggestion is indicated by a green outline and a checkmark, signaling that the experience has been added.
This is a case where no score is provided, occurring when the resume does not meet the criteria for assessment. At least 25% of the resume must be completed to generate a score.
Skill Card
Score Card
Work Experience Card
Job Title Card
Case of no score
(01) STAKE HOLDER - CONSULTANCY
Compared to Job Description
This means we prioritized designing for mobile devices initially, primarily for stakeholder reviews, before moving on to desktop resolutions. This decision was influenced by the fact that approximately 70% of our candidate platform users operate from mobile devices.
(01) STAKE HOLDER - CONSULTANCY
AI Writer
(01) STAKE HOLDER - CONSULTANCY
AI Resume Review
This means we prioritized designing for mobile devices initially, primarily for stakeholder reviews, before moving on to desktop resolutions. This decision was influenced by the fact that approximately 70% of our candidate platform users operate from mobile devices.
This means we prioritized designing for mobile devices initially, primarily for stakeholder reviews, before moving on to desktop resolutions. This decision was influenced by the fact that approximately 70% of our candidate platform users operate from mobile devices.
LOW-FIDELITY SKETCH (08)
We develop the user flow to know the apps screens to see the future flows and organize the ideas that we had for the app.
COMPETITOR ANALYSIS (06)
These are the insights that were discovered -
Sites like Hiration and Kickresume are working on resume checkers or features like AI-based reviews, which cater to a similar approach as ours.
Hiration utilizes scoring and a refresh button next to the data. Features such as hovering over the ChatGPT card on the resume are helpful for users to check their service.
Apps such as Resume.com, Visual CV and CV Dragon are offering services like resume tutorials and career advice.
Kick Resume provides services like grammar correction on a subscription basis. On their web portal, they analyze resumes and rate them based on this analysis.
Before the design phase, I conducted a competitive analysis to investigate how they encourage users to improve their profiles and engage in other actionable tasks.
Insights: 1
Resume Creating process is very tiring and time-consuming. So people tend to create a resume based on job descriptions.
To solve the above pain point, we proposed a solution that can be implemented in the product as a feature :
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AI writer
Generate Job description.
Insights: 2
Users tend to consult with an experienced professional on how to refine a ‘Resume/Cover letter’ to make it recruitment-ready.
To convert the above insight as a selling point, we proposed the following product feature:
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AI Resume Review
USER RESEARCH RESULTS & FINDING (03)
Some of the notable pain points that we identified or received as a response from the user survey
(01) STAKE HOLDER - CONSULTANCY
Result of Job description
We observed a lot of negative space, there is a high chance of development.
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Single Resume showcasing the profile completion.
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The scoring lacks information on why and what needs to be done.
This is only catering suggestion for experience and skills.
(01) STAKE HOLDER - CONSULTANCY
Select Resume
(01) STAKE HOLDER - CONSULTANCY
Choosing Job Title
(01) STAKE HOLDER - CONSULTANCY
Choosing the suggestion
(01) STAKE HOLDER - CONSULTANCY
Adding it to experience
The entire "Compared to Job Description" journey revolves around recommending static suggestions for experience. However, there are significant opportunities to involve other sections and break down the experience for better results
USER SURVEY (06)
1. Are you a student/intern or working professional?
2. How do you create your ‘Resume’ or ‘Cover letter’?
3. How much time approx. Do you spend in creating a ‘Resume’ or ‘Cover letter’ from scratch?
4. What are the challenges you go through in creating a ‘Resume’ or ‘Cover letter’?
5. How tiring is the process of creating a ‘Resume’ or ‘Cover letter’ for you?
6. How do you identify the perfect template for your ‘Resume’ or ‘Cover letter’?
7. Do you follow any Rectifying / Identifying mechanism to improve your ‘Resume’ or ‘Cover letter’ when it doesn’t make past the initial screening rounds repeatedly?
8. What is your preference in creating a ‘Resume’?
9. Any technique you follow to make your ‘Resume’ or ‘Cover letter’ creation much easier? Kindly share us below.
The survey was designed in such a way to receive responses in the form of both qualitative and quantitative data.
The wide spectrum of data that we received helped us to empathize with user behavior.
Some of the user survey questions include,
We created a set of a questionnaire focusing on the user’s perspective towards the difficulties involved in creating a resume from scratch. The survey questions primarily focused on identifying the target users, challenges, the effort involved, etc. in creating a resume.
UNDERSTANDING THE USER (03)
Understanding how, what and when people search on Compared to Job Description.
Engaging with Workruit Resume Builder mobile users during their job search provided valuable insights, guiding us in making crucial decisions for our services. Here are the key takeaways mentioned below.
Compare your Job Description
AI Writer
AI Resume Review
WHAT ARE OUR END GOALS?
We Divided AI feature into 3 sub categories:
Users will receive scores and suggestions for their work experience, education, and skills.
On the editor page, with the assistance of CHAT-GPT, it will generate a list of text suggestions for work experience and education.
The AI will evaluate your resume and assign a score, pinpointing errors related to weak verbs, tenses, passive voice, quantified dates, bullet points, bullet format, and date format.
CHALLENGE (02)
We serve diverse user groups, all using the student-focused part of our recruitment platform.
Final year college students seeking internships or part-time employment opportunities.
WHO ARE WE SOLVING FOR?
WHAT ARE WE SOLVING?
Currently, we offer a feature called "Compare to Job Description" that assists users in refining their written content. We provide suggestions and highlight errors with scoring, but there's significant potential for users to receive enhanced suggestions, focusing on grammar, and AI-generated recommendations.
Only a few users are aware of this feature, resulting in limited interaction. Technically, compared to the job description feature, it has led to improve the users' resumes with score and giving better points on selected job title. While it initially served as a basic framework, the next step is to dive into each section and thoroughly proofread the resume with the help of AI.
Freshers who have just graduated out of college and are looking for entry level jobs.
WHAT ARE THE USER NEEDS?
Users want their resumes to clearly reflect their experience, but not everyone can craft the perfect story about their work history. They aim for an error-free and engaging resume that showcases their qualifications for the job they're applying to.
In the early months of 2023, we shipped a brand new experience for the
Workruit Resume Builder across both mobile and web platforms, which will be used by active users of Telangana state, India.
With the help of Chat-GPT, Our Team did a revamp of the Compare your Job Description feature, as well as introducing the new feature: AI Writer and AI Resume Review. This development will empower users to enhance the reach and impact of their resumes.
Design Brief
Company
Workruit
Timeline
April 2023 - June 2023
Role
Product Designer
Responsible for research, conceptualisation, design, user testing and delivery of key modules and feature areas.
Team
01 Product Designer
01 Product Manager
05 Engineers
KEY TAKEAWAY (11)
Reflection on the project outcomes
We decided to start with the must and should features, we consider that those features could solve the main problems and relieve the pain points of the user like frustration for having to fill out their profile and cv again and not having accompaniment in the job search process.
FEATURE (03)
Enabling user registration for both employers and consultancies
Employers and consultancies involves capturing essentials details such as personal information, company details and domain specifications. User are encourages to provide social media links for enhanced connectivity.
FEATURE (02)
Effortlessly Send invite to HR manager by providing their work email and specifying the department. We can send invites to multiple users, and each will receive an email prompting them to join the platform and streamline collaboration.
In the pending profiles, all invitations are consolidated in the pending tab. Once accepted by the user,
they seamlessly transition to the Existing tab.
Invite HR Managers: Streamlining Communication
FEATURE (03)
Tracking the Selection Process: Activity
Shortlisted applicants will be moved to the 'Shortlist' tab, where HR managers can schedule interviews and make necessary edits.
FEATURE (02)
In the Talent section, the employer's HR manager can access a comprehensive list of
consultancies along with their details, including the individual applicant profiles.
This feature enables users to effortlessly view and select applicants based on their specific details.
Talents for Employer to find out
FEATURE (01)
Employer Dashboard provides a comprehensive overview, featuring upcoming interviews with a curated list of scheduled meetings. The 'My Team' section offers insights into HR managers' activities.
Dashboard for Employers
Status display tracks the number of shortlisted candidates, conducted interviews, and successful hires for efficient monitoring and decision-making.
FEATURE (09)
In the Activity section, consultancies can efficiently track and manage the
recruitment process, including stages like Applied, Interview, Hired, and Rejected.
HR managers have the ability to accept interview requests, provide feedback on
completed interviews, and accept or reject offer letters, while also facilitating the submission of signed offer letters.
Jobs activity for consultancy
FEATURE (08)
Applicant Detail Page & History
Users have the capability to view comprehensive applicant details, encompassing qualifications, mandatory documents, and general information and user can view applicant history. Additionally, a distinct feature allows for the inclusion of Video Resume URL and Resume URL for seamless online sharing.
FEATURE (07)
Users can monitor the completion percentage of profiles submitted by applicants. It displays the status of users as either
active or deactivated, indicating their current employment status— whether working, not working, or under notice period.
Additionally, There is a filter options based on job functions and a search features which enable users to easily find specific profiles.
Uploading Applicants and Monitoring their Data.
QUICK OVERVIEW
My goal was to offer consultancies/ job seeker a seamless application process tailored to their interests and requirements while ensuring that recruiters have a straightforward selection process.
FEATURE (04)
Conversation between Employer and Consultancy
HR managers can share specific details of their applicants' profiles within the conversation with their employers.
FEATURE (05)
Enhanced communication and understanding with the employer by seamlessly sharing applicant profiles. This feature includes key metrics such as role fit percentage, job function, experience, qualifications, and other pertinent details extracted from your uploaded applicant profiles.
Sharing Applicant profiles with your Employer
FEATURE (06)
Employers create a questionnaire when posting a job, and it is intended for applicants from the consultancy to fill out.
This questionnaire serves to provide the employer with a fundamental understanding of each applicant when profiles are shared.
Pre-profile Sharing Questionnaire:
FEATURE (04)
Job opportunity for consultancy
Within the jobs section, companies marked with an interested tag command special attention,
emphasising tailored opportunities. Recommended profiles within each company's detailed view.
Save jobs future action and utilise the messaging option for seamless communication.
CONSULTANCY (01)
I crafted this onboarding process with a focus on simplicity and user engagement, considering the employer and consultancy as primary stakeholders. Both parties will have access to their dedicated portals.
Enhancing the interface, redesigning the UI for job descriptions, and introducing fresh perspectives
Increasing AI-powered suggestions
Improve applicant's resume rate.
Improve response rate for AI Writer, AI Resume Review and Job Description.
MY DESIGN APPROACH (01)
My design approach places a strong emphasis on the platform's core features, allowing consultancies and employers
to create profiles, manage applications, and efficiently navigate through the recruitment life cycle. This includes the crucial steps of interviewing applicants, making hiring decisions, or respectfully declining applications.
RAMACHANDRAN
PRODUCT DESIGNER
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Enhancing Resume Builder: Infusing global impact
with AI brilliance through Chat-GPT integration.
KEY TAKEAWAYS
